Service breakthroughs changing the rules of the game
Material type:
TextPublisher: New York, NY Free Press 1990Description: 306 pISBN: 0-02-914675-5Subject(s): Customer service | Sales management
| Item type | Home library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | A J M Library 868-5076 | 658.8 Hesk (Browse shelf) | Available | 22564 |
D., 7/04
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