Abel J. Morneault Memorial Library catalog › Results of search for 'su:"Customer service"'

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	1.	The discipline of market leaders choose your customers, narrow your focus, dominate your market by Treacy, Michael. Material type: Text; Format: regular print Publisher: Reading, MA Addison Wesley 1995Availability: Items available for loan: A J M Library 868-5076Call number: 658.8 Trea (1). Place hold Add to cart (remove)
	2.	Service breakthroughs changing the rules of the game by Heskett, James L \| Sasser, W. Earl \| Hart, Christopher W. L. Material type: Text; Format: regular print Publisher: New York, NY Free Press 1990Availability: Items available for loan: A J M Library 868-5076Call number: 658.8 Hesk (1). Place hold Add to cart (remove)