TY  - BOOK
AU  - Miller,William C
TI  - Quantum quality: quality improvement through innovation, learning and creativity
SN  - 0-527-91719-2
PY  - 1993///
CY  - New York
PB  - Amacom
KW  - Total quality management
KW  - Quality assurance
N1  - D., 4/01
ER  -