Service breakthroughs changing the rules of the game
Material type:
TextPublisher: New York, NY Free Press 1990Description: 306 pISBN: 0-02-914675-5Subject(s): Customer service | Sales management
| Item type | Home library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | A J M Library 868-5076 | 658.8 Hesk (Browse shelf) | Available | 22564 |
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| 658.62 Mill Quantum quality | 658.8 Fost The complete franchise book | 658.8 Good You can sell anything by telephone | 658.8 Hesk Service breakthroughs | 658.8 Test Web advertising and marketing | 658.8 Trea The discipline of market leaders | 659.1 Harr Sell yourself without selling your soul |
D., 7/04
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