Boundaries face to face : how to have that difficult conversation you've been avoiding Henry Cloud and John Townsend.

By: Cloud, HenryContributor(s): Townsend, John Sims, 1952-Material type: TextTextPublisher: Grand Rapids, Mich. : Zondervan, c2003Description: 266 p. ; 24 cmISBN: 0310221528 (alk. paper); 0310255333Subject(s): Conflict management -- Religious aspects -- Christianity | Conversation -- Religious aspects -- Christianity | Oral communication -- Religious aspects -- Christianity | Interpersonal conflict -- Religious aspects | Interpersonal relations -- Religious aspectsDDC classification: 158.2 LOC classification: BV4597.53.C58 | C59 2003
Contents:
Part I. Why you need to have that difficult conversation - - The conversation can change your life -- The benefits of a good conversation -- Part II. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- Part III. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- Part IV. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- Part V. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.
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Item type Home library Call number Status Date due Barcode
Book A J M Library 868-5076
158.2 CLOU (Browse shelf) Available 32734

Part I. Why you need to have that difficult conversation - - The conversation can change your life -- The benefits of a good conversation -- Part II. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- Part III. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- Part IV. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- Part V. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.

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